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Contact

Cancellation Policy

If you want to change to a different tour with regard to the date or destination after the invoice has been issued, you will be required to cancel and book again which is subject to cancellation fees.
You must notify us by email ASAP if you decide to cancel your trip. In that case, the deposit is considered as a non refundable .
Also, the total amount paid can’t be reimbursed in cases below:
Certain hotels (especially the Top Hotels) have their own policies requiring an advance at the time of booking in order to insure your tour but unfortunately deciding not to reimburse and thus, cancellation fees applied.
Besides, changes resulting from circumstances beyond our control cannot hold us liable to pay any compensation if we are forced to cancel in any means or in any ways to change your tour owing to unpredictable situations beyond our control preventing us from being able to avoid its consequences even with all due care and these include inevitable technical problems regarding the transport, changes imposed by rescheduling or cancellation of flights made by an airline, natural disasters, and threat of war, turmoil, disputes, bad weather, epidemic or terrorism.
Note that we reserve the right to offer changes or cancel only if necessary especially for some situations requesting urgent changes and we will always let you know before taking such measures.
However, we will do our very best to make sure that it has minimal impacts on the tour and we will re-design the itinerary to create a brand new adventure for you!